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Better care
through better
coordination.

Overview

RHM Medicare Partners is an Accountable Care Organization (ACO) authorized by Medicare to coordinate the healthcare of Medicare beneficiaries through Medicare’s ACO REACH program. The ACO REACH (Realizing Equity, Access, and Community Health) model is designed to improve the quality of care for people with Medicare through better care coordination, reaching and connecting health care providers and beneficiaries, including those beneficiaries who are underserved. Through this program, the healthcare providers, clinical teams and administrative leadership of RHM Medicare Partners are working closely together to provide Medicare patients a coordinated healthcare experience that is catered to each patients’ individual needs. We are focused on improving the quality-of-care patients receive while also reducing their costs by providing access to services, resources, and programs that focus on helping patients stay healthy and better manage any chronic health conditions they may have.

Additional benefits may be available to you based on your alignment to a participating provider in our ACO. Benefits may include waived coinsurance for primary care visits and direct or accelerated transfer to Skilled Nursing Facilities.


Eligibility Requirements

You may be eligible to participate in the program if you meet the following criteria:

  • You are enrolled in both Medicare Parts A and B and have Medicare as your primary health insurance
  • You are a resident of the United States and live in one of our qualified service areas
  • You are not currently enrolled in a Medicare Advantage plan, Medicare Cost Plan under section 1876, PACE organization or other Medicare health plan besides Original Medicare (Parts A and B).

How to Participate

If you are eligible for the program, there are several ways you can participate:

If you regularly see a doctor who is part of our provider network, you may have been auto-enrolled in the program by Medicare. If you have been auto-enrolled, you will receive a welcome letter in the mail from us.

OR

You also have the option to sign up by choosing a doctor in our network and completing a Voluntary Alignment form. Find out how to complete your Voluntary Alignment form.

If you are eligible for the program, there are several ways you can participate:

If you regularly see a doctor who is part of our provider network, you may have been auto-enrolled in the program by Medicare. If you have been auto-enrolled, you will receive a welcome letter in the mail from us.

You also have the option to sign up by choosing a doctor in our network and completing a Voluntary Alignment form. Find out how to complete your Voluntary Alignment form.


Our Providers


Common Questions

Is this a health plan?
No. This is a special program for people enrolled in Original Medicare (Parts A & B). You will still have all your same Medicare benefits as a Medicare beneficiary.

Can I see any doctor?
Yes. You may still see any doctor who accepts Medicare.

Can I participate if I also have a Medicare Supplement policy?
Yes. If you enrolled in Original Medicare and also have a Medicare Supplement policy, you can still participate in the program.


About Us

Rancho Health Management, LLC

Mailing Address

RHM Medicare Partners
P.O. Box 5098
Troy, MI 48007

Corporate Address

RHM Medicare Partners
28780 Single Oak Dr Suite 260
Temecula, CA 92590

Primary Contact

Joseph Satorius
Administrative Officer
jsatorius@medicaredce.com

If you are a Medicare patient and have questions regarding our program, call 1-833-371-2573 (TTY: 711).

Clinical & Administrative Leadership

Joseph Satorius – Administrative Officer – LGHC

Eric Madrid, MD – Medical Director – Rancho Family Medical Group

Britton Whitbeck – Compliance Officer – LGHC

Jean-Claude Saghbini – Technology Officer – LGHC

Erin Venable – Finance Officer – LGHC

Governing Body

All voting members

Josh Snow – CEO – Rancho Family Medical Group

Eric Madrid, MD – Physician – Rancho Family Medical Group

Brad Rogers – Chief Financial Officer – Rancho Health Management

Joseph Satorius – Board Member – Lumeris

Arett Zartarian – Chief Operating Officer of Rancho Health Management

David Burke – Chief Administrative Officer – Rancho Family Medical Group

Jeff Comerchero – Consumer Advocate – Retired

Kelly McCrann – Beneficiary Representative – Retired

Joint Ventures

Rancho Family Medical Group, a medical group consisting of Participating and Preferred Providers, holds an ownership interest in RHM Medicare Partners.


Public Reporting

  • 2023 CMS Total Quality Score
    99.63%
  • Shared Savings
    $9,545,137.02
  • Shared Savings Investments
    26%
  • Shared Savings Distributions
    74%
  • Risk-Standardized, All Condition Readmission
    15.30
  • All-Cause Unplanned Admissions for Patients with Multiple
    Chronic Conditions

    28.50
  • Timely Follow-Up After Acute Exacerbations of Chronic
    Conditions

    73.50
  • CAHPS
    0.85

CAHPS Survey Results

  • Getting Timely Appointments, Care, and Information
    80.66
  • How Well Providers Communicate
    95.16
  • Care Coordination
    87.26
  • Shared Decision-Making
    60.26
  • Patient Rating of Provider
    93.48
  • Courteous and Helpful Office Staff
    91.58
  • Health Promotion and Education
    61.22
  • Stewardship of Patient Resources
    25.95